3060 – Quality Overview Course Content 01 – Why Quality Is Important 1 Quiz Expand Lesson Content 4010 – Quality Overview – 01 02 – Defining Quality in the Workplace 1 Quiz Expand Lesson Content 4010 – Quality Overview – 02 03 – Consequences of Poor Quality 1 Quiz Expand Lesson Content 4010 – Quality Overview – 03 04 – Building Quality Products 1 Quiz Expand Lesson Content 4010 – Quality Overview – 04 05 – Building a Quality Processes 1 Quiz Expand Lesson Content 4010 – Quality Overview – 05 06 – What Are External Customers? 1 Quiz Expand Lesson Content 4010 – Quality Overview – 06 07 – What Are Internal Customers? 1 Quiz Expand Lesson Content 4010 – Quality Overview – 07 08 – Why Engineering Is Essential to Quality 1 Quiz Expand Lesson Content 4010 – Quality Overview – 08 09 – Designing for Quality 1 Quiz Expand Lesson Content 4010 – Quality Overview – 09 10 – Quality and Production 1 Quiz Expand Lesson Content 4010 – Quality Overview – 10 11 – The Chancing Production Process 1 Quiz Expand Lesson Content 4010 – Quality Overview – 11 12 – The Relationship Between Quality and Purchasing 1 Quiz Expand Lesson Content 4010 – Quality Overview – 12 13 – Defining Quality & Sales 1 Quiz Expand Lesson Content 4010 – Quality Overview – 13 14 – Ensuring Organizations – Wide Quality 1 Quiz Expand Lesson Content 4010 – Quality Overview – 14